Broker Account Manager - German speaking

London, England, United Kingdom · Customer Success

Description

iwoca is breaking down the barriers that stop Europe’s 20 million small businesses accessing finance. Traditional bank loans have slow application processes, inflexible terms and burdensome criteria. In contrast, we use cutting-edge technology to offer flexible access to credit with a five minute application process and decisions within minutes.

Since 2012, we've lent over £600 million to 22,000+ businesses across Europe. Our customers include everything from cafés to car dealers, salons to solicitors. Along the way we have built a sophisticated technology platform, turned profitable, won numerous awards and grown a fun and vibrant team of over 230 people from 35+ nationalities.

Requirements

What you will be doing:


We work with a host of multipliers across Germany - commercial brokers, consultants, tax accountants or insurance brokers - to offer finance to their clients, and this channel generates a substantial proportion of iwoca’s total revenue.

As an Account Manager for the Broker Channel you’ll be the first port of call for our brokers and will give them exceptional customer service in managing loan applications for their clients. You will also provide our brokers with an in-depth understanding of iwoca’s product benefits, customer eligibility and use cases.

In addition to building relationships with our brokers, you will also work closely with internal teams to manage loan applications through to completion. The key success factors will be the quality of relationships you build, your speed of service, and overall broker satisfaction. You will also have the opportunity to help shape and develop the future of this valuable channel.


Responsibilities

You will :


Requirements
You will need:

Benefits

You will always have a say in the business and have the opportunity to really make a difference. We help all our employees become top performers and reward everyone in numerous different ways. Everyone at iwoca is smart, humble and motivated to do a good job, so you are bound to love working here. The team is young, fun and international and vyou’ll find we hold our own in terms of start-up perks.

In addition to a competitive financial package, we also provide the following to all of our employees:

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