Early Arrears Collections Advisor

London, England, United Kingdom · Customer Success · Early Arrears Advisor

Description

iwoca is breaking down the barriers that stop Europe’s 20 million small businesses from accessing finance. Traditional bank loans have slow application processes, inflexible terms and burdensome criteria. In contrast, we use cutting-edge technology to offer flexible access to credit with a five minute application process and a decision in hours.

Since 2012, we've lent over £800 million to over 30,000 businesses across Europe. Our customers include everything from cafés to car dealers, salons to solicitors. Along the way we have built a sophisticated technology platform, won numerous awards and grown a fun, and vibrant team.

However, we’re still near the start of our journey – our aim is to finance a million small businesses within a decade and so we need more smart, hands-on people to help us reach this goal.

The Collections team works with customers who have missed repayments on their iwoca loan. While their goal is to minimise iwoca’s monthly loss rate, the team is also committed to positive customer outcomes and, where appropriate, providing the necessary time and assistance to facilitate the customer getting back on track with a reasonable solution.

Requirements

A typical day for you will be:

We look for people that are smart, humble, motivated and who are always looking to improve. Ideally, you’ll have:

Benefits

What’s life like as an iwocan?

We all enjoy:

Just for you:

And to make sure we all keep learning, we offer:

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