German-speaking Payments Advisor, Frankfurt based

Frankfurt, Hesse, Germany · Customer Success · DE Payments

Description

iwoca is breaking down the barriers that stop Europe’s 20 million small businesses from accessing finance. Traditional bank loans have slow application processes, inflexible terms and burdensome criteria. In contrast, we use cutting-edge technology to offer flexible access to credit with a five minute application process and a decision in hours.

Since 2012, we've lent over £900 million to over 50,000 businesses across Europe. Our customers include everything from cafés to car dealers, salons to solicitors. Along the way we have built a sophisticated technology platform, won numerous awards and grown a fun, and vibrant team.

However, we’re still near the start of our journey – our aim is to finance a million small businesses within a decade and so we need more smart, hands-on people to help us reach this goal.

At iwoca, we really love our customers. We don’t necessarily believe that by missing a loan repayment, a good customer is now a bad customer. We believe customers need our support and reassurance to get them back on track so they can focus on what will ultimately allow them to make a missed payment; making a success of their business. An iwoca Payments Advisor is there to give that support.

We are looking for a hard-working individual with empathy and excellent customer service skills to join this expanding and fast-paced team.

Requirements

A typical day for you will include:

We look for people that are smart, humble, motivated and who are always looking to improve. Ideally, you’ll have:

Benefits

You will always have a say in the business and have the opportunity to really make a difference. Joining our team means you will be working on some cool projects and get the opportunity to really make a difference to people’s lives. We also help all our employees become top performers and reward everyone in numerous different ways. Everyone at iwoca is smart, humble and motivated to do a good job so you are bound to love working here.

In addition to a competitive salary, we also provide the following:

Apply for this job